Communications
To Our Valued Customers,
In compliance with Ontario’s recent lockdown of all non-essential services, in-store shopping will be temporarily halted till Jan 23rd, 2021
Curbside Pickup, Same Day Delivery and Canada Post will still be available
Click here to learn more about Curbside Pickup
Etobicoke (1166 The Queensway / 647-351-0168)
Curbside: Available
Curbside Hours of Operation: Please check website for latest hours
Same Day Delivery: Available
North York (634 Wilson Ave / 647-348-8273)
Curbside: Available
Curbside Hours of Operation: Please check website for latest hours
Same Day Delivery: Available
Toronto (1736 Queen St West / 416-792-1801)
Curbside: Not Available (Closed)
Curbside Hours of Operation: Not Available (Closed)
Same Day Delivery: Available
Orders can be placed online or by calling our Etobicoke or North York locations. Due to the increased amount of online traffic, the real time online inventories might slightly differ from time to time. We would like to thank you for your understanding during this period.
Sincerely,
Vapeluv
May 19, 2020
Starting today Vapeluv locations in Etobicoke and North York are open for business! We are looking to open our Toronto location in a few weeks. Our temporary hours of operation are:
Monday-Friday: 12PM-7PM
Saturday: 12PM - 6PM
Sunday: 12PM - 5PM
Please check back from time to time as hours can change during these uncertain times. When shopping in store, please remember to practice social distancing by keeping a minimum of 6 feet away from other customers and staff.
April 20, 2020
Updates to SAME DAY DELIVERY
We have made a few changes to our same day delivery service. We now offer:
- FREE same day delivery for orders over $75 before tax (If in the delivery zone)
- EARLIER delivery times (3:00PM to 8:00PM)
- SATURDAY deliveries
While we feel we have made some positive changes for most our clients our delivery zone had to shrink in order to accommodate these updates. For those that no longer fall under our delivery area we are extremely sorry for the inconvenience. We are hoping to expand the area so please check back from time to time. Thanks for understanding.
April 12, 2020
Vapeluv is now offering SAME DAY DELIVERY!
Same day delivery service to over 100,000 postal codes. $8 flat rate with no order minimums. Live driver tracking on your phone.
How does it work?
Same day delivery orders must be placed on our website at www.vapeluv.com no later than 2:00PM Monday to Friday. Orders placed after 2:00PM will be delivered on the next business day. Orders placed on Saturday and Sunday will be delivered on Monday.
If you are within the delivery zone the option will be available at checkout in shipping method. If you do not see that option it means you live outside of the delivery zone. Delivery zone coverage will increase so check back from time to time.
Once your order is placed and confirmed it will be delivered the same day from 5:00PM - 11:00PM. You will receive a text message letting you know that your package is on its way along a link where you can track your package.
The cost for same day delivery is $8 with no order minimum!
For further information please don't hesitate to contact us at:
1-647-351-0168
info@vapeluv.com
April 5, 2020
ONLINE SHIPPING ORDERS STILL AVAILABLE. DELIVERY/STORES CLOSED
With the latest measures that the Ontario government has implemented to try to slow the spread of COVID-19, our stores are no longer falling under essential services or have the ability to deliver.
Starting today, Vapeluv locations and local delivery services will be closed for at least 1 week.
Online orders that are shipped are not affected. We will continue to ship orders as we always do with no delays on our end. Canada Post is experiencing some delays delivering. please be patient.
If you are at a close distance to any of our retail locations, your orders should arrive the next business day.
We apologize for any inconvenience this may cause and are here to serve you during these difficult times. Stay home and stay safe!
March 30, 2020
Starting today we will be adding same day local delivery Mon-Fri on all orders in our delivery zone until further notice.
Orders can be placed online, by phone 647-351-0168 or by online chat. Phone and chat orders are available to be placed between Mon-Fri 12-3pm. Online orders can be placed 24/7.
The health and well-being of our community and staff are our top priority. Please visit our delivery page for more information.
March 24, 2020
In compliance with Ontario’s state of emergency which has called for the shutdown of all non-essential services,
Vapeluv will be temporarily closing on March 25, 2020 until further notice.
We will continue to monitor the situation and react accordingly to the recommendations made by the Public Health Agency of Canada.
While our retail stores will remain temporarily closed, consumers will still be able to purchase their products online at www.vapeluv.com. However due to the increased amount of online traffic, the real time online inventories might slightly differ from time to time. We would like to thank you for your understanding during this period. Also, during this time we will be offering free shipping on all orders over $50 and will work diligently to ensure all packages are sent out in a timely manner.
We will continue to update you on any developments and look forward to welcoming you back to our stores again. Please be safe and best wishes to you and your families during these unprecedented times.
Sincerely,
Vapeluv
